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+351 965 661 899TRUTEX AUTOMOTIVE
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+351 965 661 899For questions about products, orders or technical support.
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TRUTEX AUTOMOTIVE
FREQUENTLY ASKED QUESTIONS
Quick answers to common questions about our steering wheels.
How long do manufacturing and delivery take?
Estimated total: 15–25 business days — around 5–10 for manufacturing and 10–15 for international shipping. Timing may vary by configuration, destination and carrier.
Is my vehicle compatible?
Our steering wheels use an OEM base or 100% compatible components. Questions? Contact us on WhatsApp.
What warranty does the steering wheel have?
Commercial warranty of up to 2 years: 2 years for materials and structure (carbon fibre, forged carbon, leather and Alcantara) and 1 year for electronic components (shift LEDs, paddle-shifter electronics, satellite buttons and LED paddles). Technical support is available 7 days a week. The warranty does not cover damage to the steering wheel materials caused by the customer, including scratches, cuts, impacts, misuse, cleaning with unsuitable products, or unauthorised alterations or repairs. This commercial warranty does not limit statutory consumer rights.
