Products – trutexauto

BMW

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MERCEDES-BENZ

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How long do manufacturing and delivery take?

Estimated total: 15–25 business days — around 5–10 for manufacturing and 10–15 for international shipping. Timing may vary by configuration, destination and carrier.

What warranty does the steering wheel have?

Commercial warranty of up to 2 years: 2 years for materials and structure (carbon fibre, forged carbon, leather and Alcantara) and 1 year for electronic components (shift LEDs, paddle-shifter electronics, satellite buttons and LED paddles). Technical support is available 7 days a week. The warranty does not cover damage to the steering wheel materials caused by the customer, including scratches, cuts, impacts, misuse, cleaning with unsuitable products, or unauthorised alterations or repairs. This commercial warranty does not limit statutory consumer rights.

Is my vehicle compatible?

Our steering wheels use an OEM base or 100% compatible components. Questions? Contact us on WhatsApp.

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Frequently asked questions

Compatibility & Customisation

Is my vehicle compatible?

Our steering wheels use an OEM base or 100% compatible components. Questions? Contact us on WhatsApp.

Which parts can I customise?

Customise materials, finishes, stitching and the centre stripe, depending on the model and configurator options.

Do I need to send my original steering wheel, controls or airbag?

No. Keep your original buttons and airbags. We supply the steering wheel ready to install.

Lead Times & Delivery

How long do manufacturing and delivery take?

Estimated total: 15–25 business days — around 5–10 for manufacturing and 10–15 for international shipping. Timing may vary by configuration, destination and carrier.

How can I track my order?

After dispatch, you’ll receive an email with the tracking number. You can also check the order on our tracking page. Track your order

Which carriers deliver the order?

We ship with GLS, DPD, DHL or CTT, depending on the destination and available service.

Warranty & Returns

What warranty does the steering wheel have?

Commercial warranty of up to 2 years: 2 years for materials and structure (carbon fibre, forged carbon, leather and Alcantara) and 1 year for electronic components (shift LEDs, paddle-shifter electronics, satellite buttons and LED paddles). Technical support is available 7 days a week. The warranty does not cover damage to the steering wheel materials caused by the customer, including scratches, cuts, impacts, misuse, cleaning with unsuitable products, or unauthorised alterations or repairs. This commercial warranty does not limit statutory consumer rights.

Can I cancel or return a customised product?

Custom-made products are generally not returnable due to a change of mind. Statutory rights for defective products remain unaffected. View the returns policy

What should I do if the product arrives damaged or defective?

Contact us with your order number and photos of the product and packaging. Our team will advise on next steps.

Installation & Care

Do you recommend professional installation?

Yes. We recommend a qualified professional, as installation may involve airbags and electrical components.

How should I care for the steering-wheel materials?

Carbon: microfibre cloth. Leather: automotive leather cleaner. Alcantara: soft brush and textile cleaner. Avoid solvents and abrasives.

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CATALOG TRUTEX

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

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Frequently asked questions

CATALOG TRUTEX

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

CHOOSE YOUR STEERING WHEEL STYLE

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Frequently asked questions